Privacy Policy

Last updated on 07-05-2025

Data Protection

This Privacy Policy ("Policy") explains how ITLUMEE TECHNOLOGIES LLP ("we", "us", "our") collects, uses, discloses, and protects your personal information when you use our website, mobile application, products, or services.

By using our platform, you agree to the terms outlined in this Policy and consent to the collection, use, and disclosure of your information as described below.

8
Privacy Guidelines

1

Information We Collect

We may collect the following types of information:

  • •Personal Identification Information: Name, address, email address, phone number
  • •Demographic Information: Preferences, interests, and other information relevant to your usage of our services
  • •Service-Specific Data: Any data required to deliver specific services you request
  • •Location Data: Approximate or precise location, subject to your permission
  • •Device Information: Device ID, operating system, and browser type

Note: In accordance with Indian law, we do not store any credit card, debit card, or other payment card information.

2

How We Use the Information

We use the information we collect for purposes including but not limited to:

  • •Providing and managing services
  • •Internal record keeping
  • •Improving our products and services
  • •Sending promotional content, offers, or updates via email, SMS, or other communication channels
  • •Conducting surveys or contacting you for market research
  • •Personalising your app or website experience
3

Location Data

With your explicit permission, we may access and collect location data (approximate or precise) for the following purposes:

  • •Identifying and showing nearby service providers
  • •Offering location-specific features or content
  • •Enhancing delivery or performance of services based on your area

You can enable or disable location services anytime through your device settings. Location data is not shared with third parties, except where necessary to provide the service or comply with legal obligations. We take appropriate steps to secure this data.

4

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only with:

  • •Our trusted service partners for fulfilling your service requests
  • •Government or regulatory authorities when required by law
  • •Any third party, in case of a business transfer or acquisition, with appropriate safeguards in place
5

Data Security

We are committed to ensuring the safety of your personal data. We use appropriate physical, technical, and managerial safeguards to prevent unauthorized access, modification, or disclosure.

6

Your Choices and Rights

You can:

  • •Request access to your data
  • •Correct or update your data
  • •Withdraw consent or delete your data (subject to applicable laws)

To exercise any of these rights, please contact us using the information provided below.

7

Updates to This Policy

This Privacy Policy may be updated from time to time. All updates will be posted on this page. We recommend you review this Policy periodically to stay informed.

8

Contact / Grievance Officer

For any queries, questions, or grievances about this Policy, please contact us using the contact information provided on this website.

For any questions or clarifications regarding this Privacy Policy, please contact us through the information provided on our website.